Privacy Policy

Updated On: 19th March 2019

At EliteIntermodal, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website and services.

By using EliteIntermodal's services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide you with the best service possible. This includes:

• Personal Information: Your name, email address, phone number, mailing address, and other contact details.
• Payment Information: Credit card details, billing address, and other information needed to process payments.
• Shipping Information: Details about the shipments you request, including sender/receiver names, addresses, shipment contents, and tracking information.
• Website Usage Data: Information about your interactions with our website, such as IP address, browser type, device information, pages visited, and duration of visits.

2. How We Use Your Information

We use the information we collect for several purposes, including:

• To process and complete your shipments.
• To communicate with you regarding your shipments, service updates, and promotions.
• To improve our website functionality and service quality.
• To provide customer support and address any issues or questions you may have.
• To process payments and prevent fraud.
• To comply with legal or regulatory requirements.

3. How We Protect Your Information

We take reasonable steps to protect your personal information. We use secure encryption technologies for sensitive data, such as payment information, and employ security practices to prevent unauthorized access, disclosure, alteration, and destruction of your information. However, please note that no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your personal data.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with third parties in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors who help us deliver services, such as shipping partners, payment processors, and customer support tools.
• Legal Compliance: We may disclose your information if required by law, including responding to subpoenas, legal processes, or government requests.
• Business Transactions: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze website traffic and personalize your experience. You can disable cookies through your browser settings, though this may affect your ability to use certain features of our site.

6. Your Rights and Choices

Depending on the laws of your jurisdiction, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal data, subject to certain exceptions.
• Opt-Out: You can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

To exercise these rights, please contact us using the information provided below.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated “Effective Date” at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: